About Us

Who is Real Time Networks?

With decades of experience making traditional legacy telephone systems work for our customers, today our focus is on helping our clients seamlessly integrate all of their technology products. We are committed to helping you achieve the promise of reduced Total Cost of Ownership through the implementation and support of your system(s), whether that is a site based or cloud based system.

We offer a wide range of products and services with access to over 200 suppliers and manufacturers to meet your requirements.

We know that your implementations must be flawless. We will spend the time up front to understand your philosophies regarding how you want to present yourself to you customers.  We will help you integrate those beliefs into the way that your system is implemented.  We will use our state-of-the-art testing and planning tools to help you ensure that this is so. From your network VOIP analysis to the web based project management and coordination; when you put the details in our hands you will get feedback and communications throughout the process. You will be able to sleep well knowing you are going to look good in the eyes of your customers and user base.

We pride ourselves on being professional enough to work well with your other vendors, too.  We understand that it is impossible to find a single vendor who is the best at everything from VOIP to Infrastructure to Network Security to Storage, etc.  The strategies that give you the best overall TCO and results will require that you have multiple vendors, working professionally together to develop and execute on the best possible solution for your organization.

Real Time Networks is truly a 21st century information technology firm ourselves, in that we have implemented our own data and VOIP network that allows us to easily live and work wherever we chose, while still providing world class support and service to our clients anywhere in the world. We had done away with all or our brick and mortar long before the 2019 Pandemic, and converted ourselves to a fully cloud based company, with all of our personnel working from home.

This kind of thinking allows us to attract and retain the very best in their fields who can choose to live where they want, with only the limitations of time (i.e. time zones their customers are in) to constrain their choices.

Beyond the use of the internet and other information age tools, we can claim a national marketplace because we invest in and utilize aircraft that allow us a degree of mobility that is unrivaled by our competitors. If you have important locations in remote places, you will want to consider our aviation competencies as part of your equation. With a little preplanning, we can show you a plan that will allow us to put a qualified system engineer on your remote site within 4 hours if need be.

Don’t be surprised if when you are talking to one of us you find that we are on the ski slope, a beach, motorcycling or hiking a mountain trail. We know how to use this technology to liberate us. Let us show you how, too!

Tim Scarafiotti
President

Products

With access to well over 200 product providers, what is presented here is by no means definitive. In fact, we add new relationships and products every month, mostly driven by customer needs that we discover or that are requested.
We do have some common models that we will first check your business needs against to see if that fits, but if not, we can assist you in developing a customized solution that will fit as closely as possible.

OUR EXPERTISE

Some Of The Services We Offer

When you have IT problems, and you don’t know where to go with them, try us first. Just a few of the areas we can assist you with are: Help Desk Services, Remote Monitoring and Management, Security, Private Networks, Telephony, Internet, SD-WAN, Wireless connectivity, Wi-Fi, Call Recording solutions, Cabling for your building and more.

Contact us

Voice Services

Whatever your voice services needs, we can help you. Moving... Learn More

Connectivity

If you are sitting right astride a couple different fiber... Learn More

Voice System Support

If you have a Premise based ShoreTel system or a... Learn More

Computer System Mgt & Support

Help Desk Our Help Desk services are designed to give... Learn More

We can put together a customized Quote for you.

Let us know what you are looking for and we can assign someone to assist you with a customized quote to meet your exact requirements.  Need a Government purchasing vehicle?  Not a problem. We have a bunch of them available, covering most products.

Our Partners

We have selected partners who deliver high value solutions that meet the needs of 90% of the marketplace

Warm Words

FROM OUR CLIENT

New Customer 12/23/20

I got a voice mail from one of my users, and was half afraid to hear it.  It’s usually a complaint which is where I thought the voicemail was heading (only because of history) but in fact, he called to let us know “whoever that guy was“  was just the greatest! Very professional and detailed. Fixed it right the first time and made sure it was complete before he left.  This was so exciting to hear!

New Customer 2

You are all just the greatest! Your guys always call so professionally, ready, and willing to help. I have never received a complaint or a sigh from any of them.

Existing Customer 1

Thanks for your help in herding the cats on that one.  Once we got all the other vendors on the same page, it all came together.  Your taking leadership in the path to a resolution was the key to getting this one off everyone’s plates!

Why choose Us

You’ll Choose us if you want a cost-effective alternative delivered in a workmanlike manner.

Voice Services

Whatever your voice services needs, we can help you. Moving...

Connectivity

If you are sitting right astride a couple different fiber...

Voice System Support

If you have a Premise based ShoreTel system or a...

Computer System Mgt & Support

Help Desk Our Help Desk services are designed to give...

Blogs

Our Blogs

New Service Offering

Real Time Networks, Support. How can I help you?  My...

Growing Threat of Ransomware

Two recent Wall Street Journal articles have highlighted the growing...

Troubleshooting Basics

Because we do it all the time, we sometimes take...