MIVOICE CONNECT
An on-site business phone system with the perfect union of communication and collaboration tools presented in one easy-to-use interface.
MiVoice Connect brings together all of communications and collaboration tools into one simple interface. Quickly and easily find contacts, check their availability and connect with them via phone, IM, video, desktop sharing or conference calling, without having to open a separate window or log in to new applications.
KEY BENEFITS
EXCEPTIONAL USER EXPERIENCE ACROSS ALL DEVICES
The secret to frictionless and intuitive communication is the Connect client, which makes it easy to manage your call handling and collaboration tools. The intuitive user interface requires no VPN for teleworkers and lets you transition between desk phone, softphone and the Connect mobile app seamlessly.
EASY ADMINISTRATION & MANAGEMENT
With MiVoice Connect, initial setup and ongoing management is far quicker and easier than other on-premises solutions. Connect Director delivers a “single image” view of your entire network, no matter how many phones or sites you manage.
ADVANCED INTEGRATIONS
MiVoice Connect offers dozens of additional advanced applications and plug-ins that extend system utility such as the ability to merge call records with customer records to increase customer service efficiencies, identify sales trends and optimize staffing.
LOW TOTAL COST OF OWNERSHIP
MiVoice Connect has an established reputation for long-term cost efficiency built on the strength of the distributed architecture, ease of use, and simplicity of administration. We help you minimize costs and maximize business returns from your UC solution.
MIVOICE CONNECT FEATURES
- Desktop and mobile applications
- Real-time messaging, video, and voice calling
- Advanced 6900 Series desktop phones and wireless accessories
- Seamless integrations with leading business tools
- No VPN needed for remote use
- Multi-region / language support
- Softphone
- Workgroups
- Event Wizard
- Contact Center with Multi-Channel Routing
- Built for cloud, on-site, and hybrid deployments
- Historical Reporting