*Last updated: 11/19/2025*
Real Time Networks (“RTN,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website or services.
—
**1. Information We Collect**
We may collect the following types of information when you visit our website or interact with us:
* **Contact information** such as your name, email address, phone number, and company details.
* **Service-related information** you provide when requesting support, quotes, or consultations.
* **Technical information** such as IP address, browser type, device information, and usage patterns collected through analytics tools.
* **Communications** you send to us, including emails, forms, messages, or call details when applicable.
We do **not** collect sensitive personal information unless you voluntarily provide it to us for a specific purpose.
—
**2. How We Use Your Information**
We use the information we collect to:
* Provide, operate, and support the services you request
* Communicate with you about your account, support needs, or service inquiries
* Improve our website, products, and customer experience
* Send important updates, alerts, or service notifications
* Fulfill legal, contractual, or security obligations
We use your information **only** for legitimate business purposes directly related to serving you.
—
**3. What We *Don’t* Do**
* We **do not sell**, rent, trade, or otherwise share your personal information with third parties for their marketing purposes.
* We **do not share** customer information with partners unless it is necessary to deliver services you have explicitly requested (for example, provisioning telecom services).
* We **do not use** AI training, analytics platforms, or advertising networks that repurpose your identifiable data.
—
**4. When Information May Be Shared**
We may share your information only in the following limited situations:
* **Service Providers** — with trusted vendors who help deliver RTN services (e.g., telecom carriers, technical support platforms, billing systems). These providers are required to keep your information confidential and use it only for the intended purpose.
* **Legal Requirements** — when required by law, court order, or regulatory obligation.
* **Business Operations** — to protect our rights, customers, systems, or to prevent fraud.
We do **not** allow third parties to use your information for anything unrelated to fulfilling your service request.
—
**5. Cookies & Tracking**
Our website may use basic cookies and analytics tools to improve site performance and understand visitor behavior. These tools do **not** store personally identifiable information unless you voluntarily submit it.
You can disable cookies in your browser settings at any time.
—
**6. Data Security**
We take reasonable organizational and technical steps to safeguard your information from unauthorized access, misuse, or disclosure. While no system is perfectly secure, we continuously review and improve our security practices.
—
**7. Your Choices & Rights**
You may:
* Request access to the information we have about you
* Ask us to update, correct, or delete your information
* Opt out of marketing emails at any time
* Contact us regarding privacy questions or concerns
To request changes, simply email **support@r-t-networks.com**.
—
**8. Children’s Privacy**
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from minors.
—
**9. Changes to This Policy**
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our site or services after updates constitutes acceptance of the revised policy.
—
**10. Contact Us**
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
**Real Time Networks**
**Email:** support@r-t-networks.com
**Website:** www.r-t-networks.com